How Qurated transitioned a global law firm away from Elite Enterprise into Elite 3E.
The firm engaged Qurated to support their transformation initiative, as they aimed to modernise operations by moving away from Elite Enterprise into Elite 3E. Approaching go-live, Qurated recommended an adaptive teams approach to provide uninterrupted training delivery, and a high level of personal interaction to support and maintain effective knowledge transfer.
The firm's technology environment faced a critical juncture, with key systems approaching end of life, transitioning to an updated version across the whole firm. With this change in mind, the absence of specialist system knowledge and capabilities leaves the firm unable to effectively plan for future business and personnel transitions - posing a significant functional risk.
Qurated was engaged to deliver Adaptive Teams support and recommendations across these core areas:
Build a multidisciplinary team to deliver training and manage regional rollout risks.
Develop and execute a structured training programme aligned with 3E capabilities.
Address internal resistance through proactive engagement, clear communication, and support mechanisms.
Align training with broader transformation goals to ensure scalable adoption.
Promote collaboration, improve documentation practices, and enhance cross-functional communication.
“Qurated has been an effective implementation partner, providing specialist consultants with the skills we needed. They take the pain out of the assessment process and have consultants onboarded within two weeks.”
Through working with Qurated, the firm successfully drove smooth platform adoption by fostering cross-functional collaboration and ensuring alignment with regional requirements. They were able to implement an efficient training framework designed to support scalable adoption across the organisation.
Additionally, Qurated led the Finance & Legal Training Delivery initiative by example, providing hands-on leadership to a team of trainers and support staff. They also oversaw planning, execution, and continuous improvement efforts to embed new ways of working and reinforce best practices.
